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Review Power Pack

Fully managed and drafted responses for all of your reviews.

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Today, the online reputation of your business is defined by your customers.

Reviews, accurate business information, and social media activity impacts your reputation and whether a consumer decides to do business with you. You need a way to manage all of these factors in a scalable way. We can help!

Monitor what people are saying about you online and improve your visibility in local search. See how you stack up against the competition, stay in the know with automated alerts and get progress reports to see how your reputation has improved.

Take control of your online reputation today!

Manage your online reputation from one place: Compile reviews from dozens of sites so you can easily see what’s being said about your business online. Plus, use competitive benchmarking to see how you stack up to the competition.

Show up where people are looking: Improve your search rank by identifying online business listings that are inaccurate or missing from essential directories like Google, Facebook, and Bing.

Hear what customers are saying all over the web: Monitor when your business is mentioned in a variety of sources, including news sites, blogs and social networks. Plus, highlight the most positive and negative mentions using automated sentiment analysis.

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Stay informed with automated reports and alerts: Executive reports break down how your business is faring in online conversations and helps you understand what to do. Alerts are also sent every time new information is found.

Stay on top of your online reviews

Reading online reviews has become the first step for the modern shopper! Business owners understand their online reputation matters, but managing and responding to every online review is time-consuming. With this service, we'll ensure your online reviews are promptly and professionally answered.

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Benefits

Improve Online Reputation

Responding to every review, positive or negative, is key to establishing a happy customer base. When customers take the time out of their day to leave a kind review, it is in your best interest to make sure those customers feel seen and heard too!

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Review Responses - What to Expect

Build Trust With Customer Base

Responding to online reviews shows current and potential customers that their feedback and their business is valued, causing them to choose your business over competitors.

Build Credibility With Search Engines

Search engines only want to recommend the most credible businesses, and one way you can build this credibility is by having your online reviews consistently responded to.

What's included:

Onboarding call.
Approval process for negative reviews.
Review responses

If you have any questions about this service, feel free to reach out to our team.

Influence page rank up to 10%

Increase website visits up to 25%

Showcase success with positive reviews

Gain the trust of prospects with real feedback

Increase revenue!

Online reviews are critical to the success of a local business. In fact, nearly 90% of consumers say they’ll only consider using a business if they have an average rating of 3-5 stars. Smart business owners are getting serious about soliciting feedback, but asking customers for reviews can be time-consuming.

We offer a business tool that does the heavy lifting for you, so you can gather customer experiences to boost online star power and drive more business. Win the trust of new customers, collect valuable feedback, and show up where people are looking.

Unlock a powerful feedback tool that will have you seeing stars!

Use your happy customers to win new customers: Leverage the voice of your brand champions to improve online word-of-mouth. Invite existing customers to share their experiences online so new customers know they can trust you.

Collect feedback to better your business: Ensure you’re giving customers what they want and expect. Invite them to share their experiences and put their valuable feedback to work.

Build a targeted presence across popular review sites: Make sure your business reviews show up where your customers spend the most time. Focus on collecting feedback on the review sites that impact your business.

Help your business shine in local search: Maximize the SEO benefits of positive customer experiences. Gathering authentic reviews will help you show up in search so new customers can find you.

Reach customers wherever they are: Customer Voice gives you the flexibility to request reviews on the medium that works best for your customers—either text message or email.

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Get more reviews for your business and build your reputation online with managed Review Requests

Online reviews are one of the best ways to keep track of customer experiences and impressions. But even if a business has a good relationship with its customers, it takes time to build a strong base of online reviews without help.

This service is ideal for businesses who self-generate their own weekly or monthly lists of customer contact information. Working with a marketing strategist, your business can submit lists up to 4 times a month to request reviews through Customer Voice.

Requires active Customer Voice App, sold separately. English only.